At Grey & Sanders, we're all part of a big family. That is why we have implemented a staircase fee for any items which is required to be carried up the stairs, so as to protect our staff as much as to protect your furniture. These staircase fees are passed on to our delivery team as labour fees for their hard work. As such, we also reserve the right to refuse to carry any items which may endanger the safety of our team. Fees are charged per item per level.