Our Policies

Terms & Conditions

Customisation

  • All custom orders including Made To Order (MTO) sofas and wood slab products are strictly non-cancellable and cannot be returned, exchanged, or refunded.

Wood Care

  • Wood Care is priced at $80 and must be purchased together with a wood slab product in the same order.
  • Coverage for Wood Care lasts for 5 years, starting from the date of delivery.
  • Wood Care customers enjoy unlimited fuss-free wood slab refinishing services at $280 each, instead of the usual standalone price of $500 for benches and $700 for tabletops. Refinishing service includes sanding and coating of wood slab at your place.